Reviews & reputation
Every review answered. Every time.
Unanswered reviews cost twice: the unhappy customer stays unhappy in public, and the next hundred people who read the page see that you did not respond. Meanwhile your happiest customers were never asked to leave a review at all.
What we build
- Monitoring across Google, Yelp, and the platforms that matter for your business
- Drafted responses in your voice, queued for one-tap approval - or auto-published for straightforward five-star thank-yous
- Post-visit review requests by text, timed and worded to actually get clicked
- A monthly snapshot: rating trend, volume, and the themes customers keep mentioning
Timeline
Under a week to live
Built on
- Google Business Profile
- Yelp
- Twilio SMS
- Claude API
What to expect
Every review gets a response within a day, and steady review requests typically double monthly review volume within a quarter - which moves where you rank on the map.
Who uses this most
Common questions about this build
Will the responses sound canned?
No. Each response is drafted against the actual review in your tone, and you approve anything sensitive before it posts.
Can it handle a bad review?
It drafts a calm, professional response and always routes negative reviews to you for approval first. You stay in control of anything with teeth.
Find out what your week looks like with the busywork gone.
A free 30-minute audit. You leave with three automation ideas sized to your business - whether you hire us or not.
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